The data we collect
We may request personal information such as your name, email address, postal address, etc when using the Rainbow Resource website. We may also collect this information to help us personalise and deliver relevant, benefit-driven content in any news emails. You are under no obligation to provide any personal data if you don't want to.
We also use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our web site and new services we think you will find valuable. If you would rather not receive this information please let us know.
Rainbow Resource also collects aggregate information from all web site visitors. This aggregate data is used to customize Rainbow Resource web content to deliver a better experience for our users and will in no way personally identify you.
Use of IP Address
An IP address is a number that's automatically assigned to your computer whenever you're surfing the web. Web servers automatically identify your computer by its IP address. On occasions, we collect IP addresses for the purposes of system administration, to analyse aggregate information, and to audit the use of our site.
Want to opt-out?
In addition, we have implemented a Google Advertising feature 'Google Analytics Demographics and Interest Reporting' . This enables Google Analytics to collect data via Google advertising cookies and anonymous identifiers, in addition to data collected through a standard Google Analytics implementation. This will help us to better understand our users and help us provide more relevant information to them. We will not facilitate the merging of personally-identifiable information with non-personally identifiable information collected through any Google advertising product or feature without prior consent from the site's users. You can opt-out of Google Analytics Advertising Features by using this tool: https://tools.google.com/dlpage/gaoptout/. There are also a variety of Ad settings available on computer, tablet and mobile phone settings.
We may acquire information about individuals from other sources and add such information to our house files.
We will not publish, give, sell or rent your information to anyone, ever. However, we reserve the right to disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Rainbow Resource's rights or property, other users, or anyone else who could be harmed by such activities. We also reserve the right to disclose user information when we believe in good faith that the law requires it.
Information is made available through Local Authority Website web pages and in addition GOV.UK (www.gov.uk) and other Government licensed web sites. Please note that Information available via the internet may be accessed by people in countries and territories outside the European Union (EU) which may operate different levels of data protection than apply in the United Kingdom.
Links to Other Sites/ "Public" Areas
You should be aware that when you are on the Rainbow Resource web site, you could be directed to other sites that are beyond our control. There are links to other sites from Rainbow Resource's web site pages that take you outside our service. These other sites may send their own cookies to users, collect data or solicit personal information. The privacy policies of these other sites may significantly differ from that of Rainbow Resource's. We are not responsible for the privacy practices of any other sites and cannot guarantee the security of any of your personal information collected there.
Protecting the security of all personally-identifiable information associated with our guests is of the utmost concern to us. Once we receive your transmission, we will take reasonable precautions to ensure its security on our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take all reasonable steps to ensure the security of our users' personal information and maintain their privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of such personal information.
Rainbow Resource does not knowingly collect information from children. If you are under 13, please do not provide any personal information to us.
The List Owner (the Data Controller)
The List Owner and Data Controller - Bath & North East Somerset People and Communities Communications Team, Keynsham, BS31 1ED
Access to your own data
If you are unhappy or need to re word your information you can do this on line using your login or you can be provided with a copy of your own personal data that we collect on line and maintain in our database. To contest and correct inaccuracies, or request that your personal data be deleted, please send an e-mail and we will respond quickly.
Rainbow Resource Scheme
Upon completing a Rainbow Resource application you will have the option for us to share the information you have provided with our colleagues at B&NES Carers Centre in order to process your application for a Carers Card. If you tick the relevant box, your information will be shared securely and in accordance with both Bath and North East Somerset's and B&NES Carers Centre's GDPR policy.