Throughout the design of Rainbow Resource we felt it was very important to consult with parents and carers to ensure we were creating a web site that met the needs of families throughout the BathNES area.


One of the key outcomes of this work was the requirement that parents wanted much more than a service directory and that they didn't want another site where they are faced with pages of irrelevant information. So we have implemented a feature that allows users of Rainbow Resource to create an account in order to have access to content and information that is much more specific to them and their circumstances (of course, no one has to create an account but it does have lots of benefits).

In order for this feature to work, we obviously have to obtain some information from you so we know a little more about you and any child(ren) you have with SEND that you'd like to manage through the web site.  By knowing this we can tailor the information that you see each time you login to the web site, so it's specific to you. That's why during the account creation process we will ask for some information from you.

We have tried to make this as unobtrusive as we possibly can, we have also scaled the information we need down to the lowest possible factor - as we understand that this information is sensitive and important to you. We do nothing with this information apart from use it to provide you with a better user experience on the Rainbow Resource web site.

You can find out more about how we manage data we collect on our Privacy Policy.

If you have any concerns about us collecting this data then please do get in touch with the Rainbow Resource team at Bath and North East Somerset Council through our online form .  Any comments or issues raised by you needing a response will receive one by email within two working days

If you'd like to create an account on Rainbow Resource then you can right here!