Organisation Details

Organisation

Name
Contact: for families with disabled children

Venue Address

Address 1
209-211 City Road
Town
London
Postcode
EC1V 1JN

Venue Contact Details

Telephone
Minicom

More About The Organisation

Organisation Description

About the Organisation

Formerly known as Contact a Family, we support families with the best possible guidance and information. We bring families together to support each other, and we help families to campaign, volunteer and fundraise to improve life for themselves and others.

For every shape and size of family, whatever they need and whatever their child’s disability, we’re here.

The Contact helpline
Our freephone helpline advises thousands of parents each year on all aspects of caring for a disabled child.

Website and parent resources
Our website has information on issues such as education, benefits and family life, and our parent resources cover a range of topics including health and social care services.

Workshops and information sessions
We run workshops and information sessions for parents across the UK.

Medical information
We provide up-to-date and validated information on hundreds of disabilities and conditions, their symptoms, treatment and the support available.

Our hospitals and hospices project
Our parent advisers are now based at six children's hospitals across the UK, providing families with emotional and practical support when they need it most.

Opening Times
MondayFrom 09:30To 17:00
TuesdayFrom 09:30To 17:00
WednesdayFrom 09:00To 17:00
ThursdayFrom 09:00To 17:00
FridayFrom 09:00To 17:00
SaturdayCLOSED
SundayCLOSED
How do people access your service?
They need a referral

Organisation Details

Type Of Service
Independence and Housing Helpline
Age of Users
From 0 To 25
Who can use your service?

Parents and family caring for disabled children and young people. Professionals working with them.

Inclusive Services

Additional and Special Educational Needs

Conditions
Autism / Aspergers Syndrome Hearing Impairment Visual Impairment Physical Disability Learning Difficulty Communication Mental Health

Accessibility

Physical Environment Accessibility

Is there accessible parking on site?
No
Is there a pedestrian route?
No
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have an induction loop and / or radio mikes?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No

Preparing for Adulthood

Preparing for Adulthood Categories

Preparing for Adulthood - Employment/Education and Training
Education Support (14+) Education Support (16-25) Moving to Post-16 Learning
Preparing for Adulthood - Independence and Housing
Applying For Housing and Benefits
Preparing for Adulthood - Health
Sexual Health

Training & Policies

Please indicate the ratio of staff / volunteers who have knowledge and experience of:

Child Protection (Safeguarding)
None
Behaviour Management
None
Administration of medicines
None
Inclusion/Equal Opportunities
None
Risk Assessment
None
Manual Handling
None
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None

Does your organisation have policies and procedures for:

Child Protection (Safeguarding)
No
Behaviour Management
No
Complaints
No
Intimate Care
No
Continence
No
Incident/Accident logs
No
Registration for sessions
No

This organisation was last updated on Thursday, 28 Sep 2017 2:05 PM - if you think this information is out of date or inaccurate then please let us know

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