Service Details

Venue Address

Address 1
The Stairways Project, Recovery Hub
Address 2
68 Humberstone Gate
Town
Leicester
County
Leicestershire
Postcode
LE1 3PL

Venue Contact Details

Telephone
Mobile

More About The Organisation

About the Service

About the Organisation

Dear Albert is a peer-led, Recovery focused social enterprise specialising in helping people resolve substance use issues. We have links with peer support fellowships such as Smart Recovery, ACT PR and 12 Steps. We work in close collaboration with statutory funded drug and alcohol agencies, private rehabs, local authorities to provide a full range of treatment choices and services. Our mission statement is to make recovery more visible, accessible and attainable for all.

We also provide a helpline to support clients and families address substance use. We work with clients and families (short to long term) to resolve resistance/ambivalence and increase motivation for change. We undertake assessments which enable us to support clients into an appropriate treatment programme and can also refer clients to a full choice of recovery focused treatment options.

Opening Times
MondayFrom 09.00To 22.00
TuesdayFrom 09.00To 22.00
WednesdayFrom 09.00To 22.00
ThursdayFrom 09.00To 22.00
FridayFrom 09.00To 22.00
SaturdayFrom 09.00To 22.00
SundayFrom 09.00To 22.00
How do people access your service?
They can drop in They make an appointment

Service Details

Costs

Only phone call charges incurred.

Type Of Service
Friendships, Relationships and Community Health Helpline Web Site
We support the following age groups:
14-25 Years
Who can use your service?

Anyone with substance misuse problems or their families over the age of 18

Can siblings who are not disabled use your service?

Accessibility

Physical Environment Accessibility

Is there accessible parking on site?
N/A
Is there a pedestrian route?
N/A
Are doors 900mm or more wide, with flat thresholds?
N/A
Do you have external ramps?
N/A
Do you have a lobby / porch area?
N/A
Are there interior automatic doors?
N/A
Are there wide unobstructed corridors (minimum 1200mm)?
N/A
Do you have a lift for wheelchair users?
N/A
Do you have internal ramps?
N/A
Do you have internal steps?
N/A
Do you have an accessible changing room with a changing bed and a hoist?
N/A
Do you have an induction loop and / or radio mikes?
N/A
Do you have a quiet room or a quiet area?
N/A
Do you have an outdoors play area?
N/A
Are the outdoor areas well lit (for evening activities)?
N/A
Do you have a soft play area?
N/A
Do you have a sensory room or area?
N/A
How many children or young people usually come along to the activity / group?
0