Service Details

Venue Address

Address 1
Hillfields, Reading Road
Address 2
Burghfield Common
Town
Reading
County
Berkshire
Postcode
RG7 3YG

Venue Contact Details

Telephone

More About The Organisation

About the Service

About the Organisation

Guide Dogs services for children, young people and families

We are Guide Dogs. And we’re here to help people with sight loss live the life they choose. Children and adults. Friends and family. Parents and professionals. Whoever you are, our expert staff, volunteers and life-changing dogs are here to help you.

We’re here to give advice and emotional support from the moment your child is diagnosed with a vision impairment. Our team of experts has many years of experience working with children and their families, and can introduce you to a range of services based on your child’s needs, such as:

Education support
Our specialist team can offer independent and tailored advice to help your child receive all the educational support they are entitled to. From helping to choose the right nursery, school or college, to working with teachers and special education staff or advising on assistive technologies.

CustomEyes books
No child should miss out on the joy of reading – and we can produce books in large-print, tailor-made to suit your child’s eye condition. We have a range of books available, including non-fiction, popular fiction titles and annuals. We can also provide National Curriculum revision guides for home and school.

Technology advice service, including grants
Our grants help cover the cost of sensory equipment and assistive technology (also called access or adaptive technology), which can empower children, helping them become independent learners through apps and games. We can also offer advice on technology and software that can help children and young people access information and online resources on their own.

Early diagnosis family support
Our specialist team can offer information, advice and guidance from the early stages following diagnosis. Further help can include health and welfare advice, practical and emotional support and signposting to other organisations and services.

Family events
Every year we host a UK-wide programme of family activity days. Here your child and their siblings can play and take part in activities together – alongside other children with sight loss. Meanwhile, parents can share experiences, support each other and access specialist advice from our team. We also host an early diagnosis weekend to support families at this critical time.

Life skills
We’re here to help your child learn and practise tasks that are important to daily life, confidently and safely. We support children and young people of all ages. From supporting physical development and learning in the early years, to navigating streets safely, preparing food, handling money, using technology and managing their appearance as they grow older. This training programme (also known as habilitation) will give your child invaluable practical skills for life. We also offer tailored courses for children with additional and complex needs: these include early motor skills, sensory development, body awareness and wheelchair mobility.

Guide dogs for children and young people
A guide dog could give your child the confidence to get out and about safely. Whether it’s to go to school or college, to a regular exercise class or to meet up with friends, they provide life-changing practical support every single day.

Buddy dogs
Our buddy dogs bring a canine friend into the lives of children with sight loss. By helping to build your child’s confidence in themselves and trust in their surroundings, these dogs have a positive effect on your whole family’s wellbeing.

Opening Times
MondayFrom 09:00To 17:00
TuesdayFrom 09:00To 17:00
WednesdayFrom 09:00To 17:00
ThursdayFrom 09:00To 17:00
FridayFrom 09:00To 17:00
SaturdayCLOSED
SundayCLOSED
How do people access your service?
They make an appointment

Service Details

Costs

Most services are provided free, please contact us to discuss your individual situation in more detail

Type Of Service
Health Helpline Web Site
We support the following age groups:
0-5 Years 5-11 Years 11-14 Years 14-25 Years
Who can use your service?

Children and young people with sight loss

Can siblings who are not disabled use your service?

Inclusive Services

Additional and Special Educational Needs

Conditions we support
Visual Impairment

Accessibility

Physical Environment Accessibility

Is there accessible parking on site?
No
Is there a pedestrian route?
No
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have an induction loop and / or radio mikes?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No