Service Details

Venue Address

Address 1
St Martin's Hospital
Address 2
Clara Cross Lane
Town
Bath
County
Bath & North East Somerset
Postcode
BA2 5RP

More About The Organisation

About the Service

About the Organisation

The workers in this team have skills, knowledge and experience to support and assist people with poor hearing and/or vision. Some staff are trained in British Sign Language, and we also have a rehabilitation officer who specialises in working with visually impaired people.

The workers in this team have skills, knowledge and experience to support and assist people who are:
•Deaf
•Visually impaired
•Have an acquired hearing loss
•Have both visual and hearing impairment – dual sensory loss

Our Hearing and Vision Service:
•Provides advice and information
•Discusses the impact of sensory loss on everyday life e.g. communication, getting around safely, daily living tasks, keeping in touch
•Aims to maintain or regain independence, safety and quality of life
•Builds on abilities and finds ways of managing difficult tasks
•May offer training, care or support services, or equipment to maintain independence (please note, there may be a charge)
•Offers support to carers

How do I access this service?

You can refer yourself to this service, or ask a friend, family member or health care professional to help you do so.

Please note that referrals can only be made with the permission of the person wanting to use the service.

Telephone 01225 396 000 and select ‘Option 2’ to make a referral.

Opening Times
MondayFrom 08:30To 17:00
TuesdayFrom 08:30To 17:00
WednesdayFrom 08:30To 17:00
ThursdayFrom 08:30To 17:00
FridayFrom 08:30To 16:30
SaturdayCLOSED
SundayCLOSED
How do people access your service?
They need a referral

Service Details

Type Of Service
Health
We support the following age groups:
14-25 Years
Who can use your service?

Any resident registered with a Bath & North East Somerset GP.

Inclusive Services

Additional and Special Educational Needs

Conditions we support
Hearing Impairment Visual Impairment

Accessibility

Physical Environment Accessibility

Is there accessible parking on site?
N/A
Is there a pedestrian route?
N/A
Are doors 900mm or more wide, with flat thresholds?
N/A
Do you have external ramps?
N/A
Do you have a lobby / porch area?
N/A
Are there interior automatic doors?
N/A
Are there wide unobstructed corridors (minimum 1200mm)?
N/A
Do you have a lift for wheelchair users?
N/A
Do you have internal ramps?
N/A
Do you have internal steps?
N/A
Do you have a visual / flashing fire alarm?
N/A
Do you have accessible toilets?
N/A
Do you have an accessible changing room with a changing bed and a hoist?
N/A
Do you have an induction loop and / or radio mikes?
N/A
Do you have a quiet room or a quiet area?
N/A
Do you have an outdoors play area?
N/A
Are the outdoor areas well lit (for evening activities)?
N/A
Do you have a soft play area?
N/A
Do you have a sensory room or area?
N/A

Training & Policies

Please indicate the ratio of staff / volunteers who have knowledge and experience of:

Child Protection (Safeguarding)
Majority
Behaviour Management
None
Administration of medicines
None
Inclusion/Equal Opportunities
All
Risk Assessment
All
Manual Handling
None
British Sign Language
Majority
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None

Does your organisation have policies and procedures for:

Child Protection (Safeguarding)
Yes
Behaviour Management
N/A
Complaints
Yes
Intimate Care
No
Continence
No
Incident/Accident logs
Yes
Registration for sessions
No