Service Details

Venue Address

Address 1
2 Queens Parade
Town
Bath
County
Bath & NE Somerset
Postcode
BA1 2NJ

Venue Contact Details

Telephone

More About The Organisation

About the Service

About the Organisation

Covering Bath & North East Somerset, our Bath team provide;

Information, advocacy, advice (Including equipment solutions), social groups and one-to-one support.

Community Officers for anyone facing sensory loss (visually impaired, hearing loss, deaf, Deaf and dual sensory loss).
Equipment (Resource centre & home visits),
Advocacy, supporting people with sensory loss with issues such as debt, benefits or health and social care.
Advice on next steps following a diagnosis of sight or hearing loss.
Several social groups or links to other groups in the area.
Drop in Lip Reading Sessions (Tuesday afternoon 1:10pm – 2.40pm).
Communication Skills / Lipreading Practice Groups

Opening Times
MondayFrom 10:00To 13:00
TuesdayFrom 10:00To 13:00Lip Reading (Tuesday afternoon 1pm – 2.30pm).
WednesdayFrom 10:00To 13:00
ThursdayFrom 10:00To 13:00
FridayFrom 10:00To 13:00
SaturdayCLOSED
SundayCLOSED
How do people access your service?
They can drop in They need a referral They make an appointment

Service Details

Type Of Service
Friendships, Relationships and Community Health Independence and Housing
We support the following age groups:
14-25 Years
Who can use your service?

Anyone with a hearing loss, visual impairment and deaf blind.

Can siblings who are not disabled use your service?

Inclusive Services

Additional and Special Educational Needs

Conditions we support
Communication Hearing Impairment Learning Difficulty Mental Health Physical Disability Visual Impairment

Accessibility

Physical Environment Accessibility

Is there accessible parking on site?
Yes
Is there a pedestrian route?
Yes
Is it smooth and with dropped kerbs?
Yes
Are doors 900mm or more wide, with flat thresholds?
Yes
Do you have external ramps?
Yes
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have an induction loop and / or radio mikes?
Yes
Do you have a quiet room or a quiet area?
Yes
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
Yes
Do you have a soft play area?
No
Do you have a sensory room or area?
Yes

Training & Policies

Please indicate the ratio of staff / volunteers who have knowledge and experience of:

Child Protection (Safeguarding)
None
Behaviour Management
At least 50%
Administration of medicines
None
Inclusion/Equal Opportunities
At least 50%
Risk Assessment
At least 50%
Manual Handling
At least 50%
British Sign Language
At least 50%
Makaton
At least 50%
Enabling verbal and non verbal communication
At least 50%
Inclusive Play
None

Does your organisation have policies and procedures for:

Child Protection (Safeguarding)
No
Behaviour Management
Yes
Complaints
Yes
Intimate Care
No
Continence
No
Incident/Accident logs
Yes
Registration for sessions
Yes