19-23 Featherstone Street
About the Service
About the Organisation
Action on Hearing Loss is the new name for RNID.
We’re working for a world where hearing loss doesn’t limit or label people, where tinnitus is silenced and where people value and look after their hearing.
Our Information Line is a great place to start if you want information on any aspects of deafness, hearing loss or tinnitus, or about the work we do.
We have a team of trained, dedicated and professional information line officers. We provide free, confidential and impartial information to deaf and hard of hearing people, their families, friends, and professionals.
We can provide information on a number of subjects including:
•benefits and services
We can also answer your questions about Action on Hearing Loss and the work that we do, including our vision and our values.
Type Of Service
We support the following age groups:
Additional and Special Educational Needs
Conditions we support
Physical Environment Accessibility
Is there accessible parking on site?
Is there a pedestrian route?
Is it smooth and with dropped kerbs?
Are doors 900mm or more wide, with flat thresholds?
Do you have external ramps?
Do you have a lobby / porch area?
Can wheelchair users clear the outer door prior to opening the inner?
Are there interior automatic doors?
Are there wide unobstructed corridors (minimum 1200mm)?
Do you have a lift for wheelchair users?
Do you have internal ramps?
Do you have internal steps?
Do you have a visual / flashing fire alarm?
Do you have accessible toilets?
Do you have an accessible changing room with a changing bed and a hoist?
Do you have an induction loop and / or radio mikes?
Do you have a quiet room or a quiet area?
Do you have an outdoors play area?
Is this safe and enclosed?
Are the outdoor areas well lit (for evening activities)?
Do you have a soft play area?
Do you have a sensory room or area?
What do you think of Rainbow Resource? Let us know.