Service Details

Venue Address

Address 1
Off the Record
Address 2
Open House Centre, Manvers Street
Town
Bath
County
Bath & North East Somerset
Postcode
BA1 1JW

More About The Organisation

About the Service

About the Organisation

An Advocate is someone who can support you and listen to you if your wishes and feelings are not being heard or if you don’t feel involved in decisions made about you. We can support you to make sure people listen to you and involve you in decisions about you. We can also help you understand your rights.

Things we can support you with
If you are in care or a care leaver we can support you if you don’t feel listened to or if things are changing for you – like moving school or moving placement. We can also support you to get ready for and attend you review meetings. We can support you to go to your review or we can go for you if you want us to. We can also help you if you have an issue that you are unhappy with.

If you are going to a Child Protection Conference you might want an Advocate to support you. We can meet you to talk about what is going to happen and help you understand the meeting. We can support you to have your views heard at the meeting and can either support you to attend or we can go for you.

If you are a young person with a disability we can support you to make a transition. This could be from school to college, from Children’s Services to Adult Services or from college to work.

If you are a young person with an EHC Plan Review Meeting then we can support you. We can help you prepare for adulthood by looking at how to get into work, further education and other activities. We can also support you around independent living and help make sure you have everything you need in your plan.

If you are aged 16 or 17 and are homeless or want to understand your housing options you might want an Advocate. We can support you to understand your options and your rights and can also support you to attend meetings. We can also talk to you about Section 20 and whether this is the right option for you.

If you would like to make a Complaint against Children’s Social Care then you are entitled to an Advocate. We can support you to understand the complaints system, write your complaint, submit your complaint and attend meetings relating to your complaint.

Opening Times
MondayFrom 09:00To 17:00
TuesdayFrom 09:00To 17:00
WednesdayFrom 09:00To 17:00
ThursdayFrom 09:00To 17:00
FridayFrom 09:00To 17:00
SaturdayCLOSED
SundayCLOSED
How do people access your service?
They can drop in They need a referral They make an appointment

Service Details

Type Of Service
Friendships, Relationships and Community Independence and Housing
We support the following age groups:
0-5 Years 5-11 Years 11-14 Years 14-25 Years
Who can use your service?

A child or young person in, or moving on from care
A child or young person subject to a child protection conference
A young person (aged 16 and 17) without a permanent home
A disabled child or young person and you have not had your 19th birthday
A child or young person who wants to make a complaint about social services provision
A young people wanting to move on from care

Can siblings who are not disabled use your service?

Accessibility

Physical Environment Accessibility

Is there accessible parking on site?
No
Is there a pedestrian route?
No
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have an induction loop and / or radio mikes?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No