Service Details

Venue Address

Address 1
BANES Carers Centre
Address 2
Lower Bristol Road
Town
Bath
County
Bath & NE Somerset
Postcode
BA2 9ES

More About The Organisation

About the Service

About the Organisation

Face 2 Face is a network of trained volunteer befrienders who can help parents make positive adjustments to the news that their child has a disability.

Every Face 2 Face befriender is a parent too – someone whose own child has a disability. They know what it’s like to cope with a new diagnosis and can offer support parent-to-parent.

Face 2 Face is free and confidential. A befriender can either visit you at home or you can agree another convenient location. It is an informal and flexible arrangement designed to suit you. We support parents of children with any type of disability or special need.

Service Details

Costs

Free advice line.

Type Of Service
Friendships, Relationships and Community Helpline
We support the following age groups:
0-5 Years 5-11 Years 11-14 Years 14-25 Years

Inclusive Services

Additional and Special Educational Needs

Conditions we support
Learning Difficulty Physical Disability

Accessibility

Physical Environment Accessibility

Is there accessible parking on site?
No
Is there a pedestrian route?
No
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have an induction loop and / or radio mikes?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No

Training & Policies

Please indicate the ratio of staff / volunteers who have knowledge and experience of:

Child Protection (Safeguarding)
None
Behaviour Management
None
Administration of medicines
None
Inclusion/Equal Opportunities
None
Risk Assessment
None
Manual Handling
None
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None

Does your organisation have policies and procedures for:

Child Protection (Safeguarding)
No
Behaviour Management
No
Complaints
No
Intimate Care
No
Continence
No
Incident/Accident logs
No
Registration for sessions
No