Service Details

Venue Address

Address 1
Greystoke Avenue
BS10 6AY

Venue Contact Details


More About The Organisation

About the Service

About the Organisation

The Family Centre (Deaf Children) brings together families of children with any level of hearing loss. We provide fun events for the whole family to attend throughout the year, and run a youth club and a kids club. The youth club is open to deaf young people aged 11-19 (24 with learning difficulties) and there are two sessions per month plus school holiday activities. The kids club is for deaf children aged 6-10 and runs once a month during term time. We also run British Sign Language courses for adults and children - please enquire for current courses.
Families can register with us for free and will receive a regular email newsletter with upcoming sessions and useful information.
Children and young people must be registered in advance to attend the youth club/kids club.

How do people access your service?
They book a place

Service Details


Dependent on service provided. Many activities are free or subsidised for deaf children and their immediate families. Some British Sign Language courses are low cost or free for parents of deaf children. Members receive an e-newsletter providing details of upcoming events and other items of interest.

Type Of Service
Activity Provider Friendships, Relationships and Community Helpline Web Site
We support the following age groups:
0-5 Years 5-11 Years 11-14 Years 14-25 Years
Who can use your service?

Family activities:
Deaf children age 0 - 19yrs and their families including extended family.
Deaf adults with hearing children under the age of 18yrs.
Youth Club
Deaf young people aged 11-19 (24 with learning difficulties).
Kids Club
Deaf children aged 6-10.

Can siblings who are not disabled use your service?

Inclusive Services

Additional and Special Educational Needs

How do you aim to meet the unique needs of the child?

We support children with and level of hearing impairment, whether they sign or not. activities are designed to include and engage all deaf children.

How do you promote positive relationships and ensure good, ongoing communication with families?

Our family services are aimed at the whole family so we have events for the whole family to attend from babies to teenagers. Our kids club and youth club are for deaf children and young people to attend independently and help build social skills, confidence and independence - all having a positive influence on relationships. We send our an email newsletter twice a month, we have separate facebook pages for our families, the youth club and the general public and there is lots of information on our website. We also post materials and send text alerts as appropriate.

Conditions we support
Hearing Impairment


Physical Environment Accessibility

Is there accessible parking on site?
Is there a pedestrian route?
Is it smooth and with dropped kerbs?
Are doors 900mm or more wide, with flat thresholds?
Do you have external ramps?
Do you have a lobby / porch area?
Can wheelchair users clear the outer door prior to opening the inner?
Are there interior automatic doors?
Are there wide unobstructed corridors (minimum 1200mm)?
Do you have a lift for wheelchair users?
Do you have internal ramps?
Do you have internal steps?
Do you have a visual / flashing fire alarm?
Do you have accessible toilets?
Do you have an accessible changing room with a changing bed and a hoist?
Do you have an induction loop and / or radio mikes?
Do you have a quiet room or a quiet area?
Are there different rooms for activities and quiet time?
Do you have an outdoors play area?
Is this safe and enclosed?
Are the outdoor areas well lit (for evening activities)?
Do you have a soft play area?
Do you have a sensory room or area?
How many children or young people usually come along to the activity / group?