Service Details

Venue Address

Address 1
20 Great Dover Street
Town
London
Postcode
SE1 4LX

Venue Contact Details

More About The Organisation

About the Service

About the Organisation

Carers UK is here to make life better for carers. Looking after someone can be tough, but you’re not on your own. We are here to listen, to give you expert advice and information that is tailored to your situation, to champion your rights and campaign for lasting change and to and support you in finding new ways to manage at home, work or wherever you are.

The Carers UK Adviceline provides expert information and advice to people looking after a loved one. Open five days a week and covering the whole of the UK, get in touch for advice on benefits and tax credits, carers’ employment rights, assessments, services and how to challenge decisions.
There is also a listening service so you can talk through your caring situation with a trained volunteer who understands what you are going through.

Opening Times
MondayFrom 10:00To 16:00
TuesdayFrom 10:00To 16:00
WednesdayFrom 10:00To 16:00
ThursdayFrom 10:00To 16:00
FridayFrom 10:00To 16:00
SaturdayCLOSED
SundayCLOSED

Service Details

Type Of Service
Health Helpline Web Site
We support the following age groups:
0-5 Years 5-11 Years 11-14 Years 14-25 Years
Who can use your service?

Anyone who has a caring responsibility.

Can siblings who are not disabled use your service?

Inclusive Services

Additional and Special Educational Needs

Conditions we support
Autism / Aspergers Syndrome Communication Hearing Impairment Learning Difficulty Mental Health Physical Disability Visual Impairment

Accessibility

Physical Environment Accessibility

Is there accessible parking on site?
No
Is there a pedestrian route?
No
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have an induction loop and / or radio mikes?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No